The Professional Standards Unit has been established by the Lutheran Church of Australia (LCA) to assist all those who engage with our church to care for one another. We take special care of the vulnerable people, the frail, the sick, the sad and especially our children. Caring for one another requires a great deal from us. It requires adherence to LCA policies and procedures, attendance at training and putting that training into practice – not an easy task. In the past we may have tried to ‘fix things up’ after an incident occurred, but our new focus is on the prevention of harm.
The Professional Standards Unit is developing policies, procedures and other resources which will be readily available via this website. We will also coordinate training and will undertake the management of complaints in a fair and transparent manner in order to ensure compliance with the principles of natural justice.